DEPOSITS & CANCELLATIONS
We require a $100 deposit upon reserving Brendle Cabin. Payment in full is required upon arrival. Any cancellations should be made fourteen (14) days prior the reservation date. Cancellations less than fourteen (14) days prior will result in the forfeiture of your $100 deposit.
Should you need to change your dates, you may reschedule your reservation at any time with no penalty, as long as the change is processed at least fourteen (14) days prior to your arrival date and the cabin has availability.
CHECK-IN & CHECK-OUT
Check-in is 3pm. Due to our high standards for cleanliness, there is a chance that the cabin will not be ready for check-in promptly at 3 pm, especially during peak and holiday season. However, if you are in the area before 3pm, please give us a call. If the cabin is clean and ready, we will be happy to allow early check-in. If it is not ready, we will gladly take your cell number and contact you should the cabin become available before 3pm.
Check out time is 11am. Our check out procedures are very simple: please place dishes in the dishwasher, towels in the bath tub, trash in the receptacle, and make sure the cabin is secure before departing. Please respect check out time, as we need the time to prepare the cabin for the next guest’s arrival.
OCCUPANCY, AMENITIES & HOUSEKEEPING
Please limit occupancy to the cabin's maximum of six (6). You must be an adult (21 or over) to rent Brendle Cabin. A valid driver's license is required at check-in from the adult responsible for the cabin. In the event of damages or extra cleaning requirements, additional charges may be incurred. Linens and towels are provided, along with basic kitchenware and utensils. We do supply a starter amount of: soap, dishwashing detergent, toilet paper, trash bags, and paper towels.
Upon arrival, please report any damages, shortage of supplies, or housekeeping issues immediately.
From time to time, appliances, satellite TV, water, electricity, etc. will break down or malfunction. While we cannot refund any monies due to these issues that may be beyond our control, we will respond as quickly as we can to make repairs and restore amenities. Amenities are subject to change at any time, without prior notification. Brendle Cabin assumes no liability for personal items brought into the cabin that are lost, stolen, or damaged.
PET POLICY
We appreciate your respecting our "NO Pets" allowed policy at Brendle Cabin.
INCLEMENT WEATHER POLICY
Please be aware of the possible weather and road conditions you may encounter, depending on what time of year you are traveling, as we do not offer refunds due to weather or early departure. From late November through early April the weather in the Smoky Mountains can be very unpredictable. We encourage you to check weather conditions using a reputable source such as www.weather.com or www.weather.gov
IN THE EVENT OF DAMAGES
There is a $100 refundable deposit required at the time of reservation. ANY damage to the property, or theft of items from the property, will result in the deposit NOT being returned. In the event that excessive damages or theft occurs, additional charges may be required to repair and/or replace damages. The guest who reserves the cabin and provided the security deposit is considered the responsible party, and all necessary charges concerning said cabin will be billed to this individual, no matter who in the group caused the damage.
All guests understand they are solely responsible for any property damage, accident, death, injury to any person(s), or loss sustained by any person, including, the loss of money, jewelry, and other items of personal property, arising out of, or in any way related to, a guest use of the premises. All guests shall inspect and be familiar with the proper use and application of all items in the cabin prior to using them. The guests agree to indemnify and hold Brendle Cabin and/or the owner’s harmless from any and all claims, including those of third parties, arising out of or in any way related to a guest use of the premises or the items of personal property provided therein. All guests assume the risk of injury, death or other loss related to any recreational activities or use of the premises and will hold the owner and its agents harmless with respect thereto.
Bonfires, fire pits and/or fireworks are not permitted on, in, or around the cabin at any time.
