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Rental Policies


DEPOSITS & CANCELLATIONS

We require a $100 deposit upon reserving Brendle Cabin.  Payment in full is required upon arrival.  Any cancellations should be made fourteen (14) days prior the reservation date.  Cancellations less than fourteen (14) days prior will result in the forfeiture of your $100 deposit.


Should you need to change your dates, you may reschedule your reservation at any time with no penalty, as long as the change is processed at least fourteen (14) days prior to your arrival date and the cabin has availability.


CHECK IN & CHECK OUT

Check-in is 3pm. Due to our high standards for cleanliness, there is a chance that the cabin will not be ready for check-in promptly at 3 pm, especially during peak and holiday season. However, if you are in the area before 3pm, please give us a call. If the cabin is clean and ready, we will be happy to allow you to go to the cabin. If it is not ready we will gladly take your cell number and contact you should the cabin come available before 3pm. We ask for your patience and suggest that you have alternate plans for a couple of hours in case the cabin is not ready.


Check out time is 11am and our check out procedures are very simple, we ask that you place dishes in the dishwasher, trash in the receptacle, and then make sure the cabin is secure before departing. Please respect check out time, as we need the time to prepare the cabin for the next guest’s arrival.


OCCUPANCY, AMENITIES & HOUSEKEEPING

Please limit occupancy to the cabin maximum of six (6). You must be an adult (21 or over) to rent Brendle Cabin.  A driver's license is required at check-in from the adult responsible for the cabin. In the event of damages or extra cleaning requirements, additional charges may be applied to your final amount. Linens and towels are provided, along with basic kitchenware and utensils. A starter supply only of soap, dishwashing detergent, toilet paper, trash bags, and paper towels will be provided. Upon arrival, please report any damages, shortage of supplies, or housekeeping issues immediately.


From time to time, appliances, satellite TV, water, electricity, etc. will break down or malfunction. While we cannot refund any monies due to these issues that may be beyond our control, we will respond as quickly as we can to make repairs and restore amenities. Amenities are subject to change at any time, without prior notification. Brendle Cabin assumes no liability for personal items brought into the cabin that are lost, stolen, or damaged.


INCLEMENT WEATHER POLICY

Please be aware of the possible weather and road conditions

you may encounter, depending on what time of year you are

traveling, as we do not offer refunds due to weather or early

departure. From late November through early April the

weather in the Smoky Mountains can be very unpredictable.

To assist you in planning, we have included this weather

update from The Weather Channel.


IN THE EVENT OF DAMAGES

Non-accidental damage to furniture and electronics (i.e. damaged television, broken VCR/DVD, broken bed frame, broken sleeper sofa, etc.) will be the responsibility of the guest. Intentional and/or reckless damages, cleaning of the unit beyond a normal cabin clean (EX: heavy partying, trash, etc.), or theft of any property from the unit are also the sole responsibility of the guest. Excessive cleaning will result in a minimum $50 fee. The guest who reserves the cabin and sends the deposit is considered the responsible party, and all necessary charges concerning said cabin will be billed to this individual, no matter who in the group caused the damage.


All guests understand they are solely responsible for any property damage, accident, death, injury to any

person(s), or loss sustained by any person, including, the loss of money, jewelry, and other items of personal property, arising out of or in any way related to a guest use of the premises. All guests shall inspect and be familiar with the proper use and application of all items in the cabin prior to using them. The guests agree to indemnify and hold Brendle Cabin and/or the owner’s harmless from any and all claims, including those of third

parties, arising out of or in any way related to a guest use of the premises or the items of personal property provided therein. All guests assume the risk of injury, death or other loss related to any recreational activities or use of the premises and will hold the owner and its agents harmless with respect thereto.


Fireworks are not permitted on, in, or around the cabin at any time.